Privacy

Information We Collect

When you use SmartXtract, we collect:

• Account information: email address, name, and phone number (optional)
• Documents you upload for conversion (PDFs and images)
• Usage data: pages processed, conversion history, and credit balance
• Payment information: processed securely through Razorpay

How We Use Your Information

• To provide document conversion services
• To manage your account and credit balance
• To send transactional emails (password resets, purchase confirmations)
• To improve our AI extraction accuracy

Document Handling

Your uploaded documents are:

• Stored securely in Azure cloud storage
• Processed using Azure Document Intelligence
• Retained for 30 days to allow re-downloads, then automatically deleted
• Never shared with third parties for marketing purposes

Data Security

We use industry-standard security measures including HTTPS encryption, secure cloud storage, and access controls to protect your data. Payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.

Your Rights

You can:

• Access your account data through your profile settings
• Delete your conversion history
• Request account deletion by contacting support